Overview:
Mailchimp is a leading marketing automation and email marketing service. It is not a full CRM, so its customers are limited to using its email marketing tools to connect with audiences and drive conversions.
It offers some extra integrations for expanded capabilities, but without a deep integration with a CRM it risks becoming part of a complicated solution stack as business needs grow.
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Customer case studies
Grove HR had a disconnected tech stack with no central view of their customers. By switching from Mailchimp to HubSpot, they grew their database to 30,000 contacts, with over 50,000 monthly website visitors, and saved their team 70% of their time managing social media by having a better connected platform.
Kinsta struggled with content marketing, sales efforts, and customer service due to a disconnected tech stack that included Intercom, Mailchimp, Calendly, and more. By switching to HubSpot, they increased sales-influenced revenue by $4.5M in two years, increasing average deal size by 50%.