In 2020, how we work changed dramatically. Most of us said goodbye to commuting, and hello to home “offices” for the first time. With remote work now a reality, employers are wondering what the future will look like, HubSpot included. 

As our Culture Code says, we’ve always believed that work isn’t a place you go, it’s a thing you do. Today, that couldn’t be more true. According to an internal survey, two-thirds of HubSpotters plan to work remotely more often once our offices re-open, and approximately 16% are interested in moving to a full-time remote set-up, showing that remote work isn’t just a temporary solution. That’s why at HubSpot, we’re betting on hybrid for the future of work and are focused on building a company where people can do their best work - whether that’s in an office or a home office. 

So, instead of trying to copy-paste culture into a remote world, it’s time we focus on building a better, more inclusive future of work. In order to do that successfully, it’s important we understand the ups and downs of working remotely full-time. Today, we released HubSpot’s 2020 Remote Work Report to share insights on collaboration, career growth, inclusion, and work-life balance when working remotely. We surveyed thousands of full-time remote workers (non-HubSpot employees) in the U.S., UK, Ireland, Australia and Germany. Here are some of the key findings. 

Communication and Collaboration During The COVID-19 Pandemic

  • 55% of respondents agree or strongly agree in feeling that they’re expected to be online to prove they’re working to their manager. 
  • 43% have a harder time participating in meetings when everyone is remote.
  • For remote workers to be more productive, 40% reported needing more technology and tools, and 40% said support from managers and teams. 

Career Growth as a Remote Worker 

  • 31% agree or strongly agree that they believe they weren’t offered a job because of their remote status.
  • 37% are very likely to accept a job without meeting their team in-person. 

Remote Inclusion & Belonging

  • 60% agree or strongly agree that being a remote employee allows them to bring their best self to work. 
  • 48% agree or strongly agree that they have a stronger sense of belonging within their team or company when everyone works remotely. 

Mental Health + Family Life in COVID-19

  • 73% have taken on full responsibility of childcare or caregiving duties at home.

  • 25% agree, and 14% strongly agree that since COVID-19, their mental health has negatively affected work performance. 

The global pandemic has challenged us to reimagine everything about how and where we work.  Whether your future is fully remote, fully in the office or a hybrid version like HubSpot’s, there’s an opportunity to focus more on impact and ability, over zip codes and numbers of hours in the office. We hope the data and insights in our 2020 Remote Work Report can help inform organizations as they plan for a better future of work. 

For more findings, visit the 2020 Remote Work Report. If you’re curious about what it’s like to work at HubSpot as a remote employee, check out our remote careers page and the full-time roles we’re hiring for.

Originally published Dec 1, 2020 7:30:00 AM, updated January 19 2023