Improving Partner Resources with Your Feedback: New ‘Expanding Agency Services’ Pages

For those who I haven’t had the pleasure of meeting yet, my name is Justin Graci and I joined HubSpot at the beginning of 2019. I joined the partner marketing team to help partners grow their business through HubSpot’s products and service expansion. You now have another person dedicated to your success with our products and how you deliver services with them.

Over the past few months, I’ve been meeting with partners from across the globe, virtually and in person. I wanted to understand their businesses and how they’re approaching HubSpot software. I heard a lot of great feedback around:

• Current HubSpot partner resources; what works, what doesn’t work.
• Resources on your ‘wish lists’.
• How you’re navigating the Partner Resource Center to discover what you need.

You've been asking for more resources focused on the pricing and packaging of services around HubSpot products. Well, I’ve heard you loud and clear! I’m committed to taking a “services first” approach to our partner resources.

We’re going to have resources that help partners understand:

• Expansion into new service categories that will differentiate your agency
• How to price and package services
• How HubSpot products support the delivery of services
• You’ll also have access to deeper product information that will fuel your growth

What can you expect?

We recently launched two new resource pages in the Partner Resource Center. Each page focuses on service expansion and offers a helpful guided process for entering into sales and customer experience (support) services.

Check them out below:

We’re excited to offer these new resources to help you navigate the possibility of new agency services (and how Sales Hub and Service Hub fit in).

You can also expect even more helpful resources coming your way soon, so stay tuned. If you’d like to chat with me about our product resources and how we can further improve, please reach out and we can schedule some time!