Go From Meeting Customer Expectations to Exceeding Them

HubSpot Service Hub is an AI-powered customer service solution that can deliver delightful support with unified customer insights. Service Hub has everything you need to scale support, drive retention, and increase customer value — all in one place. 

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Deliver world-class support at scale

Maximize rep effectiveness with our all-new Help Desk Workspace, enhanced SLAs, robust routing tools, and a customizable knowledge base. Quickly help customers 24/7 with our AI-powered chatbot.

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Retention

Ramp up retention

Use our all-new Customer Success Workspace to keep your customers smiling from ear to ear. Proactively manage your book of business with actionable insights, customer health scores, and real-time usage data.

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Level up your support with powerful apps

Customize your Help Desk experience with essential apps for Service Hub, like Jira, Pendo, and Segment — all available from HubSpot’s App Marketplace.

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With Service Hub, our reps hit the ground running thanks to a complete view of the customer journey. Since bringing our marketing, sales, and service teams together on HubSpot, it's completely removed the guesswork for our leaders, giving them visibility and confidence that customers are getting what they need, quickly.

Jennifer Cummings

Sr. Director, Customer Engagement

Kaplan

Get Started for Free

Customer success software that grows with you. Act now to get started free of charge and upgrade as you grow. There's no contract, credit card, or training required. Just sign up and start turning your customers into promoters.

Enjoy unlimited users, data, and up to 1,000,000 contacts with no time limit or expiration date.
For more detailed information on product packaging and the limits that apply, please see our Product and Services Catalog here.