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Laura Nagy

Laura is passionate about bringing the voice of the customer to the design process of products and services through building listening strategies from the ground up and engaging with customers face-to-face through qualitative research methods. With over seven years of experience, Laura has worked as an internal consultant in tech, partnering with product, marketing and UX teams to ensure customer-centric best practices and empathy are at the heart of design.

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More from Laura

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Customer Centric Cultures Are Key to Startup Success

Why creating a customer-centric culture is a key factor in a startup's success and how to create one.